Packages are generally dispatched within a week after receipt of payment and are shipped via reliable couriers. Tables have a special lead time of 3 weeks.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Shipping boxes are amply sized and your items are well-presented. Neos cannot deliver to PO Boxes and is not responsible for non delivery to incorrectly supplied addresses, or for non delivery due to sites without a safe access point. Delivery is made even if the recipient is not available, unless specified.
We do not warrant the return of any goods purchased from Neos.
If for any reason the purchaser is not happy with the product and it does not comply with your Consumer Rights please contact us firstname.lastname@example.org
We’re here to help!